FAQ
Q What is Specific Step and how does it work?
Specific Step is a service associate and 100% business subsidiary of Sri Samarth Utility Services Pvt. Ltd, which has been launched in market for providing complete leverage and convenience for the subscribers within this service network. In this plan the retailer will operate with a terminal as well as a scanner in the process. The customer will submit the bill, retailer will scan it, and the data will be entered into the terminal database electronically. The customer now can pay the cash to the retailer and a receipt will get generated for the official receipt against the customer payment. The money and concerned data get transferred to the specific service provider to put the transaction in the record.
Q As a customer how do I make a payment?
Your service provider will provide you a card, key, or a bar-coded bill which you are instructed to bring bring at your local Specific Step outlet, with cash to make your payment. You will always get a receiving bill against the payments you have executed.
Q What do I do if I have a question about my bill or service?
Specific Step do not maintain details about their consumer customer’s accounts, hence you are requested to contact your service provider in case you have any query about your bill or related service.
Q What payments can I make?
All your Utility Bill Payments like gas, phone, credit cards, and electricity, data card, cable DTH service providers are accepted along with prepaid refill of your mobile phone account.
Q Why specific Step is beneficial?
Specific Step has its certified outlets for sure in the nearby location in your neighborhood. You will be able to enjoy the below mentioned benefits by utilizing Specific Step services:
- You have no travel worry in order to access the usual bill payment counters.
- You can pay all your utility bills from one single counter, it’s extremely beneficial.
- You can pay your anytime, anywhere from India via a Specific Step outlet.
Q Is there any service charge for my bill payments?
There is either a minimum or no-service-charge from the customers.
Q How secure is the service?
The Specific Step service is efficiently protected and secured by VeriSign and Firewall support technology. The security and consistency of the offered service can also be verified from the fact that the utility service providers of national level and of MNCs status, are happily collaborating with Specific Step in order to upgrade their to service profile to their clients. For example, Corporation Bank, a respectable National level bank is providing banking services for Specific Step clients. As, Specific Step is a venture of the Sri Samarth Utility Services Pvt. Ltd flagship hence carries potential brand power and extremely creditable reliability in Indian business and trading industry.
Q Where I can pay my bills?
You can pay your bills at any nearest available Specific Step retailer outlet. For further information YOU may contact Specific Step customer care.
